The Basic Quality Tools make process improvement simple, visual and data-driven. Designed for professionals at all levels, these tools help collect data, identify patterns, measure variation and uncover root causes - enabling teams to reduce variation and solve problems effectively. They form the foundation of modern Lean, Six Sigma, TQM and Continuous Improvement practices, empowering organizations to achieve systematic and measurable process excellence.
This course is ideal for organizations and individuals committed to building a culture of quality and strengthening their problem-solving and data-analysis capabilities. It is also suitable for:
This section introduces the foundation of Quality Control, covering data types, visualization and basic analytical concepts.
Learn what Pareto charts are, why and when they are used, and how to interpret them to prioritize issues based on frequency and impact.
Understand what run charts are and why they are essential for identifying trends over time. Learn how to interpret them to detect potential process changes.
Explore what check sheets are and how they are used for efficient data collection. Learn how to design check sheets for meaningful analysis.
Learn the purpose of stratification and when to use it for categorizing data. We will cover how to stratify data with 5W-1H with IS-IS Not. Learn how to make Bar Chart, Pie Chart and Stacked Column Chart.
Understand what histograms represent and why they are useful in analyzing data distribution. This section covers how to create histograms, as well as interpreting the distribution shape, spread, and location.
Learn what control charts are, why they are used to monitor process stability, and how to select the right type. Understand how to plot U chart, X bar R, etc. and learn establish limits along with rules for ongoing monitoring of control chart to track process performance over time.
Explore the Ishikawa diagram as a tool for identifying root causes of problems. Learn how to brainstorm effectively, write clear and structured causes, and use the diagram to analyze factors contributing to process issues.
Understand what scatter plots are and how they help analyze the relationship between two variables. Learn why they are used, and how to plot and interpret them. This section also covers the correlation coefficient and the 4Cs of scatter and correlation for deeper analysis.
Learn the importance of flow charts in mapping out processes. We will demonstrate how to create flow charts to visualize process steps and identify areas for improvement.
Learn what Box Plots are, how they help visualize data spread and outliers and how to interpret median, quartiles and whiskers. Learn to create Box Plots to compare variation and detect unusual patterns in process performance.
A practical certification module dedicated to applying QC tools using Minitab.
“Designed by professionals and industry experts with experience in Lean, Six Sigma, TQM, TPM and Operational Excellence.”
Upon successfully completing and qualifying the criteria, participants will be awarded the Certificate of Completion of the course on “Mastering Basic QC Tools”.
Don’t worry if you miss it the first time, re-attempt option ensures every learner succeeds, reinforcing true learning, not just passing.
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